Frequently Asked Questions
Everything you need to know about bringing Eve Furniture into your home.
What is the typical delivery timeframe for furniture orders?
Standard shipping usually takes 7-14 business days. For larger items requiring white-glove delivery, please allow up to 3 weeks for scheduling and transit.
Do you offer a warranty on your furniture pieces?
Yes, all Eve Furniture products come with a one-year limited warranty covering manufacturing defects and structural integrity under normal residential use.
What is your return policy if I am not satisfied?
We offer a 30-day return window. Items must be in original condition and packaging. Please note that a 15% restocking fee may apply to large furniture returns.
Are the wood materials sustainably sourced?
Sustainability is a core value at Eve Furniture. We exclusively use FSC-certified timber and eco-friendly finishes to ensure our products are safe for your home and the planet.
Do you provide professional assembly services?
Most of our items arrive flat-packed with easy-to-follow instructions. However, we offer premium 'White Glove Delivery' at checkout which includes full assembly and packaging removal.
Can I request fabric swatches before making a purchase?
Absolutely. You can order up to five complimentary fabric swatches through our 'Request a Swatch' page to ensure the color and texture perfectly match your space.